I am a multiboxer. I use isboxer which is approved by blizzard. Yesterday around...

GetHuman1398055's customer service issue with Blizzard from October 2018

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The issue in GetHuman1398055's own words
I am a multiboxer. I use isboxer which is approved by blizzard. Yesterday around *:**-*:**pm cst I was suspended. I checked the email and it said that my fellow gamers reported me which resulted in a suspension. I opened a ticker and I received what seemed to be an automated response. Which included the following "An unauthorized third party program is defined as any third party software (including Addons) that facilitates cheating* intercepts, mines or collects information from the game database* or allows modifying or hacking of the game interface, environment or experience in any way not expressly authorized by Blizzard Entertainment."**I in no way did this. I have only ever used approved addons. All I have ever used is isboxer. Which does not automate any actions in wow. I, the player have to be present to cast actions. I have never done anything to compromise my account or hard work that has went into my account. I know mistakes can be made and have now seen many cases where mistakes were made with multiboxer and they were reversed. I suffer from insomnia, bipolar disorder, and depression. So it's almost impossible for me to sleep at times and hard to stay calm. Azeroth, and farming help with that. I would not jeopardize that. Please look into this and see that. Please correct this mistake.

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Blizzard

Customer service issue
Reported by GetHuman1398055
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 996 others
0 customers following this

Timeline

GetHuman1398055 started working on this issue
Oct 23rd, 2018 5:13pm
GetHuman1398055 shared this issue with others over email
Oct 23rd, 2018 5:14pm