I pre-ordered black ops * blackout. blizzard acts as if I didn't buy it. I bought the c...

GetHuman-omeganas's customer service issue with Blizzard from October 2018

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The issue in GetHuman-omeganas's own words
I pre-ordered black ops * blackout. blizzard acts as if I didn't buy it. I bought the code at GameStop. I paid **$ for it just so I can play the beta. I did play it worked fine. My computer I downloaded it on has crashed. I have a new pc. I open up the blizzard application to install it under my account name and it does not allow me to install it on my new pc. Instead, It tells me I need to purchase the game which i already have.
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Customer service issue
Reported by GetHuman-omeganas
Oct 12th, 2018 - 2 mons ago
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GetHuman-omeganas started working on this issue
Oct 12th 4:27pm