This is a reoccurring problem I've had. Every time i play junkenstien's revenge (or any...

GetHuman-jjbeldin's customer service issue with Blizzard from October 2018

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The issue in GetHuman-jjbeldin's own words
This is a reoccurring problem I've had. Every time i play junkenstien's revenge (or any story mode event brawl for that matter), the game freezes up like when you lag. At first i thought it was just a network issue, but clearly not, because I can play any other game mode just fine. I tried updating my drivers, but that didn't work. I know I am not the only one with this issue, as others have said so, but no one knows what specifically is wrong.
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Customer service issue
Reported by GetHuman-jjbeldin
Oct 11th, 2018 - a mon ago
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GetHuman-jjbeldin started working on this issue
Oct 11th 8:16pm