Capitol One and I would like to find out the identity information for the Blizzard user...

GetHuman1030398's customer service issue with Blizzard from August 2018

Help with my Blizzard issue
The issue in GetHuman1030398's own words
Capitol One and I would like to find out the identity information for the Blizzard user who attempted to fraudulently charge $***.** to my Capitol One card which is in the name of Reva L. Schneider.* Please note that the charges have been blocked and the card cancelled.**Since you will have to go after this user for your funds, or do whatever you do to users who attempt to defraud you, we'd appreciate your help in going after people who attempt to defraud us. I realize you make some popular games and would want to maintain you reputation of dealing honestly with people. Thanks in advance for your assistance. Reva L. Schneider
GetHuman1030398 did not yet indicate what Blizzard should do to make this right.
I have an issue with Blizzard too
How GetHuman1030398 fixed the problem
It turns out it's not Blizzard's problem. There's been massive credit card hacking going on for years, and Blizzard makes very popular games. Someone got hold of my CC* and used it to buy "stuff" for Blizzard games. Capitol One took care of it for me. What I'd like is for Blizzard to ask for exp dates and CCV*s when taking credit cards.
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Blizzard

Customer service issue
Reported by GetHuman1030398
Aug 24th, 2018 - 4 mons ago
I have an issue with Blizzard too
Fixed
GetHuman1030398 shared how to fix
Seen by 6 customers so far
Similar issue to 492 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Game Version Type
Name of Account Holder
Timeline
GetHuman1030398 started working on this issue
Aug 24th 5:09am
GetHuman1030398 confirmed the issue is fixed. Hooray!
Aug 25th 5:53pm
GetHuman1030398 confirmed the issue is fixed. Hooray!
Aug 27th 7:54am
GetHuman1030398 confirmed the issue is fixed. Hooray!
Aug 27th 7:59am