Capitol One and I would like to find out the identity information for the Blizzard user...
GetHuman1030398's customer service issue with Blizzard from August 2018
Help with my Blizzard issue
The issue in GetHuman1030398's own words
Capitol One and I would like to find out the identity information for the Blizzard user who attempted to fraudulently charge $***.** to my Capitol One card which is in the name of Reva L. Schneider.* Please note that the charges have been blocked and the card cancelled.**Since you will have to go after this user for your funds, or do whatever you do to users who attempt to defraud you, we'd appreciate your help in going after people who attempt to defraud us. I realize you make some popular games and would want to maintain you reputation of dealing honestly with people. Thanks in advance for your assistance. Reva L. Schneider
GetHuman1030398 did not yet indicate what Blizzard should do to make this right.
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How GetHuman1030398 fixed the problem
It turns out it's not Blizzard's problem. There's been massive credit card hacking going on for years, and Blizzard makes very popular games. Someone got hold of my CC* and used it to buy "stuff" for Blizzard games. Capitol One took care of it for me. What I'd like is for Blizzard to ask for exp dates and CCV*s when taking credit cards.
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