GetHuman-pilotthe's customer service issue with Blizzard from August 2018
Help with my Blizzard issue
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Blizzard doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pilotthe will need to dig through the advice provided by Blizzard, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pilotthe can let us know if they help or not.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-pilotthe's own words
contact Blizzard ... apparently the kid has been hacked. our account on this email no longer exist. I'm not sure of the process regarding the original sign up and he had been absent *-* months playing Fortnite and returned to Overwatch to find he didn't have access. I said I would help him but now it's worse. As of last night his account has changed to an unknown email.
contacting them requires an account but if your account is hacked its a vicious circle
I'm not the only one who has been hacked. We be thousands. Come up with a plan to help us.*I'm sure we will take security regarding your platform more seriously but most of us give up after trying for days.
I bought several copies of Overwatch for friends and family.
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