I have an authenticator on my account, but the phone with the authenticator does not wo...

GetHuman-kule_ben's customer service issue with Blizzard from June 2018

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The issue in GetHuman-kule_ben's own words
I have an authenticator on my account, but the phone with the authenticator does not work. I wish to remove the authenticator, but i DO NOT have a passport. (I live in Norway)
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Customer service issue
Reported by GetHuman-kule_ben
Jun 25th, 2018 - 4 mons ago
I have an issue with Blizzard too
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Seen by 3 customers so far
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GetHuman-kule_ben started working on this issue
Jun 25th 12:23pm