I have been away from the game for a very long time, and recently decided to return for...

GetHuman-jordanml's customer service issue with Blizzard from June 2018

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Before contacting them, items GetHuman-jordanml may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
GetHuman-jordanml's next move: go to the Blizzard help center.
Blizzard doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jordanml will want to follow the link below to head to their help center. We will check on GetHuman-jordanml later to make sure it's all set or try to help escalate.
Blizzard Help Center
The issue and preferred resolution, in GetHuman-jordanml's own words:
I have been away from the game for a very long time, and recently decided to return for the new expansion coming out. I logged into my battle.net account and it shows that my WoW account is banned. I would really like to play the newest expansion with the characters I already have.
I trust that Blizzard will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jordanml
Jun 7th, 2018 - 11d ago
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Seen by 5 customers so far
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GetHuman-jordanml started working on this issue
Jun 7th 5:43pm