Hello my name is Keyton Howell and I am having trouble logging into my account. I just...
GetHuman-kthowell's customer service issue with Blizzard from June 2018
Help with my Blizzard issue
First: share to improve GetHuman-kthowell's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kthowell's next move: go to the Blizzard help center.
Blizzard doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kthowell will want to follow the link below to head to their help center. We will check on GetHuman-kthowell later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kthowell may need:
Email on Account, Username, Password, Game Name, Console, Game Version Type, and Name of Account Holder
The issue in GetHuman-kthowell's own words
Hello my name is Keyton Howell and I am having trouble logging into my account. I just recently got a new phone and my old one had the Blizzard mobile authenticator on it. All the info for my authenticator is lost on my old phone. Which I am not in the possession of. I still have the same Phone Number and I tried the iCloud Keychain which didn't work of me. Then I Found a different way of logging in on the website using your Email (Which I know) and security question. I made this account back in **** and I must of put something random down for my security question. Now I have no idea what my security question is and I'm at a dead end. If you could help me with this problem I would greatly appreciate that thanks.
GetHuman-kthowell did not yet indicate what Blizzard should do to make this right.
I have an issue with Blizzard too
How GetHuman-kthowell fixed the problem
We are waiting for GetHuman-kthowell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.