Hello my name is Keyton Howell and I am having trouble logging into my account. I just...

GetHuman-kthowell's customer service issue with Blizzard from June 2018

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The issue in GetHuman-kthowell's own words
Hello my name is Keyton Howell and I am having trouble logging into my account. I just recently got a new phone and my old one had the Blizzard mobile authenticator on it. All the info for my authenticator is lost on my old phone. Which I am not in the possession of. I still have the same Phone Number and I tried the iCloud Keychain which didn't work of me. Then I Found a different way of logging in on the website using your Email (Which I know) and security question. I made this account back in **** and I must of put something random down for my security question. Now I have no idea what my security question is and I'm at a dead end. If you could help me with this problem I would greatly appreciate that thanks.

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Blizzard

Customer service issue
Reported by GetHuman-kthowell
Jun 4th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 408 others
0 customers following this

Timeline

GetHuman-kthowell started working on this issue
Jun 4th, 2018 7:25pm

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