So far the only issues I've had are with shipping. They use UPS Surepost (which along w...

GetHuman-npauken's customer service issue with from April 2019

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So far the only issues I've had are with shipping. They use UPS Surepost (which along with FedEx Smartpost) are terrible. My last order was (only!) a day late, though the estimated shipping time was more than a week. This order is expected to arrive tomorrow, but today (a week after the order was placed) the USPS tracking number is finally registering a location. I'm not holding my breath that it will arrive on time and after seeing the vast majority of their reviews are *-star, I doubt I will buy from them again, nor will I recommend them, and I will contact PETA to let them know that their "partner" is giving them a bad name.*If it turns out that the products are bad, and the service is as terrible as most buyers say it is, I'll request a resolution. I'm just writing this in hopes they improve their service.

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Customer service issue
Reported by GetHuman-npauken
Apr 17th, 2019 - 3 years ago
Seen by 23 customers so far
Similar issue to 73 others
0 customers following this
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GetHuman-npauken started working on this issue
Apr 17th, 2019 10:45pm
GetHuman-npauken confirmed the issue is fixed. Hooray!
Apr 18th, 2019 11:58pm
GetHuman-npauken confirmed the issue is fixed. Hooray!
Apr 19th, 2019 12:24am

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