So far the only issues I've had are with shipping. They use UPS Surepost (which along w...

GetHuman-npauken's customer service issue with from April 2019

14 views | 73 similar | 0 following
Help with my issue

How did GetHuman-npauken do it?

Waiting to hear how GetHuman-npauken fixed the problem to share with other customers.
The issue in GetHuman-npauken's own words
So far the only issues I've had are with shipping. They use UPS Surepost (which along with FedEx Smartpost) are terrible. My last order was (only!) a day late, though the estimated shipping time was more than a week. This order is expected to arrive tomorrow, but today (a week after the order was placed) the USPS tracking number is finally registering a location. I'm not holding my breath that it will arrive on time and after seeing the vast majority of their reviews are *-star, I doubt I will buy from them again, nor will I recommend them, and I will contact PETA to let them know that their "partner" is giving them a bad name.*If it turns out that the products are bad, and the service is as terrible as most buyers say it is, I'll request a resolution. I'm just writing this in hopes they improve their service.

GetHuman-npauken did not yet indicate what should do to make this right.

How GetHuman-npauken fixed the problem

We are waiting for GetHuman-npauken to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-npauken fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman-npauken
Apr 17th, 2019 - 2 years ago
Seen by 14 customers so far
Similar issue to 73 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-npauken started working on this issue
Apr 17th, 2019 10:45pm
GetHuman-npauken confirmed the issue is fixed. Hooray!
Apr 18th, 2019 11:58pm
GetHuman-npauken confirmed the issue is fixed. Hooray!
Apr 19th, 2019 12:24am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies