Bling Jewelry Customer Service Issues

I bought a motorcycle bracelet for my husband as a Christmas gift, but it was too small and not what I expected. Despite calling multiple times to request a refund and a return label, I never received it via email. My order number is 131102p05-2 or X0014BIBGP, and the account is under the name Jerri Groves. Please reach out to me at [redacted] or [redacted] as soon as possible to assist with this issue. I just want to return the bracelet, get a full refund on my Discover card, and ensure my husband gets a suitable Christmas present. Thank you for your prompt attention to this matter. Jerri Groves

I recently purchased a silver chain ring that was too large for me. Unfortunately, due to being ill with the flu, I missed the return window. I would like to exchange it for the Unisex Eternity Cuban Link Chain Ring Wedding Band in .[redacted] silver, 6MM size 9. Can I send it directly back to Bling for the exchange and pay the price difference if applicable? I will need a Return Authorization Number to facilitate this process. My details are as follows: Name: J.A. Tapia Address: [redacted] Smoley Way, Citrus Heights, CA [redacted] Phone: [redacted] Email: [redacted] Thank you.