Need to re-install aol on my Blackberry*In order to do that need my blackberry Username...

GetHuman-dnsang's customer service issue with Blackberry from May 2018

Help with my Blackberry issue
The issue in GetHuman-dnsang's own words
Need to re-install aol on my Blackberry*In order to do that need my blackberry Username and pw - Username is correct but pw is incorrect*When I try to re-set password, message says they sent the re-set info to the aol on my device - but the aol on my device is wiped out!*So I can't re-install aol on my Blackberry because I don't have Blackberry ID pw, and I can't receive the re-set instructions because they were sent by Blackberry to my aol address on the device, and there is no aol on the device
GetHuman-dnsang did not yet indicate what Blackberry should do to make this right.
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Blackberry

Customer service issue
Reported by GetHuman-dnsang
May 13th, 2018 - 10 mons ago
I have an issue with Blackberry too
Not resolved
Seen by 15 customers so far
Similar issue to 588 others
0 customers following this
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Timeline
GetHuman-dnsang started working on this issue
May 13th, 2018 3:55am
GetHuman-dnsang indicated the issue is not fixed yet.
May 14th, 2018 5:00am
GetHuman-dnsang indicated the issue is not fixed yet.
May 16th, 2018 11:06am