I purchased a priv directly from you. It was a piece of garbage. The tech people repl...

GetHuman-spuzarne's customer service issue with Blackberry (Canada) from July 2018

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The issue in GetHuman-spuzarne's own words
I purchased a priv directly from you. It was a piece of garbage. The tech people replaced it. The new one was a piece of garbage.**I purchased a Keyone hoping it owuld be better. *It is a piece of garbage. The tech people replaced it. After less than a month it is failing. It is a piece of garbage. I've now owned * of your Android phones. They've all been defective. Most recently the tech people sent me a message saying I really shouldn't expect the Keyone to work well because it's not really a very powerful phone. Funny thing. I didn't see that on your website promo information. And seriously how powerful does a phone have to be to handle voice, text and a few apps. Not very. But your piece of garbage freezes constantly. I have to reboot ** to ** times a day, and that only helps for a few minutes. Here's what I want. I want you to credit me for the Keyone, and Upgrade me to the Key*. I've been a loyal Blackberry customer for * decades. It's called customer service. *Because I'm retired, I have lots of time to share my truly terrible Blackberry Android experiences in every conceivable internet locations. I can't imagine that would be great for future sales. I think it would be better to simply do the right thing and provide the upgrade. Thank you.
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Blackberry (Canada)

Customer service issue
Reported by GetHuman-spuzarne
Jul 30th, 2018 - 9 mons ago
I have an issue with Blackberry (Canada) too
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GetHuman-spuzarne started working on this issue
Jul 30th, 2018 11:37pm
GetHuman-spuzarne shared this issue with others over email
Jul 30th, 2018 11:38pm