My account remains locked.

GetHuman-goov's customer service issue with Black People Meet from December 2018

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Help with my Black People Meet issue
GetHuman-goov's next move: go to the Black People Meet help center.
Black People Meet doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-goov will want to follow the link below to head to their help center. We will check on GetHuman-goov later to make sure it's all set or try to help escalate.
The issue in GetHuman-goov's own words
Access my account ... I signed on to an account, when I paid for the account it did not unlock the account. I’m unable to see any messages sent to me.*The web site was blackpeoplemeet.com.*I would like my payment to unlock my account or be refunded.
They need a better way of communicating with members
Would like the account unlocked or a refund
New to web sight. Joined with a trail membership.
I do not know how to fix this problem.
I have an issue with Black People Meet too
How GetHuman-goov fixed the problem
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Black People Meet

Blackpeoplemeet.com
Customer service issue
Reported by GetHuman-goov
Dec 8th, 2018 - 5 mons ago
I have an issue with Black People Meet too
Fixed
Seen by 6 customers so far
Similar issue to 1194 others
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Timeline
GetHuman-goov started working on this issue
Dec 8th, 2018 6:21am
GetHuman-goov indicated the issue is not fixed yet.
Dec 9th, 2018 1:15am
GetHuman-goov indicated the issue is not fixed yet.
Dec 9th, 2018 1:22am
GetHuman-goov indicated the issue is not fixed yet.
Dec 9th, 2018 11:43pm