I purchased a Lithium battery **v last June **th, charges fine, but does not click into...

GetHuman4800843's customer service issue with Black & Decker from May 2020

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The issue in GetHuman4800843's own words
push the battery in the slot of the strimmer, but the * bits on the bottom of the battery wont slot in making a bad connection for the strimmer to work. after many attempts it still wont go in properly ... I purchased a Lithium battery **v last June **th, charges fine, but does not click into place in the strimmer, keeps popping out. keep trying pushing it as far as it goes, bought from Amazon.*I can send the battery to you for checking, hoping for a replacement, as the battery is less than a year old and only used a couple of times BL*****xJ.**V battery
I have tried so many times, but it still wont click in at the bottom of the battery
Please can I send the battery back to you for inspection, then send a replacement
I bought the strimmer and needed a second battery to use whilst the other on charge.
Pushing the battery as far as it will go, but the * bits at the bottom will not connect in the slot
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Black & Decker

the **v battery
Customer service issue
Reported by GetHuman4800843
May 12th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 531 others
0 customers following this
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Timeline

GetHuman4800843 started working on this issue
May 12th 9:37am

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