I called Black & Decker on January **, **** about the*Bagless Pivot Vac BDH****PL that...

GetHuman2149281's customer service issue with Black & Decker from February 2019

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The issue in GetHuman2149281's own words
I called Black & Decker on January **, **** about the*Bagless Pivot Vac BDH****PL that I bought on ******* that is no longer working. The gentleman I spoke with took the model and serial number from the vacuum and*said they would replace it n ** days. We were to take the*Lithium batter to Lowes or Home Depot for their disposal.*I have heard nothing further from B&D and have not received the vacuum. Was there something else I needed to do? Would appreciate your help.
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Black & Decker

Customer service issue
Reported by GetHuman2149281
Feb 6th, 2019 - 4 mons ago
I have an issue with Black & Decker too
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Seen by 2 customers so far
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GetHuman2149281 started working on this issue
Feb 6th 8:11pm