Won't shut off and the on*off swithch will not work. Came on while on charger and not being used.
GetHuman-whenthou's customer service issue with Black & Decker from August 2018
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The issue in GetHuman-whenthou's own words
Nothing. It was plugged into the charger and suddenly just turned it's self on and could not be shut off. Finally took off charger and let it run till it stopped. ... Hello, regarding Black & Decker cordless hand vac catalog number HHVJ***JD has died. Purchased ********** from Target for $**.**. We had it plugged into recharging unit and it suddenly started up and would not quit!! The motor would not stop even when the button was pushed. It just kept going til the motor died and will no longer function. It will not start up at all. It was used for touching up small areas. It had no previous repairs. I have proof of purchase. We would like our money back.
The shut off switch would not work. Don't know what might of happened if we were not home and it came on by itself.
Need a refund for this item. I sure do not want another one especially if it should come on by itself and we are not home. I paid $**.** on ********** which is well within the warranty coverage.
Not a new customer. Have many B&C tools and products.
There is no repair it will not shut off.
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