Bought new B&D weed eater. Used it * wks. Suddenly with no apparent issue. The string w...

GetHuman-vicki_ro's customer service issue with Black & Decker from June 2018

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The issue in GetHuman-vicki_ro's own words
Bought new B&D weed eater. Used it * wks. Suddenly with no apparent issue. The string won't stay wrapped on spool and cit thru jeans and boot !!? Whats going on? I re wound it several times....all the same result...I want a replacement or money back please.I worked in factory industry..Undersyandong..tjings happen..but..please help me here.I need this resolved .**** June.
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Black & Decker

Customer service issue
Reported by GetHuman-vicki_ro
Jun 29th, 2018 - 4 mons ago
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GetHuman-vicki_ro started working on this issue
Jun 29th 1:08pm
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Jun 29th 1:08pm