Bought new B&D weed eater. Used it * wks. Suddenly with no apparent issue. The string w...

GetHuman-vicki_ro's customer service issue with Black & Decker from June 2018

1 view
 | 
60 similar
 | 
0 following
Help with my Black & Decker issue
Next: our robot will wait on hold for GetHuman-vicki_ro to get a Black & Decker rep on the line!
Always use the GetHuman Phone tocall Black & Decker. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-vicki_ro may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-vicki_ro's own words
Bought new B&D weed eater. Used it * wks. Suddenly with no apparent issue. The string won't stay wrapped on spool and cit thru jeans and boot !!? Whats going on? I re wound it several times....all the same result...I want a replacement or money back please.I worked in factory industry..Undersyandong..tjings happen..but..please help me here.I need this resolved .**** June.
GetHuman-vicki_ro did not yet indicate what Black & Decker should do to make this right.
I have an issue with Black & Decker too
How GetHuman-vicki_ro fixed the problem
We are waiting for GetHuman-vicki_ro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Black & Decker's attention and get better help faster. Tap below to get started.
Having Black & Decker issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Black & Decker email you?
This email address isn't valid
Follow this issue
See how GetHuman-vicki_ro fixes it.
This email address isn't valid

Black & Decker

Customer service issue
Reported by GetHuman-vicki_ro
Jun 29th, 2018 - 6 mons ago
I have an issue with Black & Decker too
Not resolved
Seen by 1 customer so far
Similar issue to 60 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vicki_ro started working on this issue
Jun 29th 1:08pm
GetHuman-vicki_ro shared this issue with friends on Facebook
Jun 29th 1:08pm