Two months ago I bought a Black & Decker cl***ic dry iron. The Model * is either F...

GetHuman-mhdowtin's customer service issue with Black & Decker from June 2018

Help with my Black & Decker issue
Two months ago I bought a Black & Decker cl***ic dry iron. The Model * is either F** or F**-PE. I have not been able to find a definite model number on either the iron, instructions booklet or the box. I received it on May **, ****, and first use it the next day, April *, ****. After using it for * months it stopped getting hot at any temperature setting. It was bought through Amazon and ****pped by NOA Store. Amazon only allows returns for ** days. Therefore, Amazon will not accept the return.**I would like to know how to resolve this. Do I return it to you or to NAO Store for a credit on my credit card?**Thank you, Mae Dowtin
I trust that Black & Decker will make this right and come up with a resolution that is fair.
Help with my Black & Decker issue
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Black & Decker

Customer service issue
Reported by GetHuman-mhdowtin
Jun 1st, 2018 - 2 mons ago
I have an issue with Black & Decker too
Fixed
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Seen by 19 customers so far
Similar issue to 183 others
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GetHuman-mhdowtin started working on this issue
Jun 1st 8:13pm
GetHuman-mhdowtin indicated the issue is not fixed yet.
Jun 1st 9:22pm
GetHuman-mhdowtin confirmed the issue is fixed. Hooray!
Jun 4th 11:11pm
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Jun 5th 12:51am
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Jun 5th 12:56am
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Jun 5th 12:59am
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Jun 5th 1:21am
GetHuman-mhdowtin confirmed the issue is fixed. Hooray!
Jun 6th 8:05pm
GetHuman-mhdowtin confirmed the issue is fixed. Hooray!
Jun 6th 8:06pm