I received a replacement vacuum last week for a broken one within the *-yr. warranty pe...

GetHuman690042's customer service issue with Black & Decker from May 2018

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I received a replacement vacuum last week for a broken one within the *-yr. warranty period, but Assurant (whose replacement item policy I have for the original ******* purchase) insists that B&D email me substantiating that they replaced the item and the item details, and include the case * & tracking * for the replacement, then forward this email to Assurant with a copy of the purchase receipt. B&D have ignored my * emails requesting this email from them. I need to speak with someone at B&D to get them to email me the required info.
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Black & Decker

Customer service issue
Reported by GetHuman690042
May 16th, 2018 - 10 mons ago
I have an issue with Black & Decker too
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Seen by 3 customers so far
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Timeline
GetHuman690042 started working on this issue
May 16th, 2018 4:18pm
GetHuman690042 confirmed the issue is fixed. Hooray!
May 16th, 2018 7:01pm