I have two accounts. I bought one for my laptop about a year and a half ago. It said I...
GetHuman1615570's customer service issue with Bitdefender from November 2018
Help with my Bitdefender issue
First: share to improve GetHuman1615570's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1615570's next move: go to the Bitdefender help center.
Bitdefender doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1615570 will want to follow the link below to head to their help center. We will check on GetHuman1615570 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1615570 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1615570's own words
I have two accounts. I bought one for my laptop about a year and a half ago. It said I could install it on sev other devices. *That was user: *****@***.com*password:*!$U**t*"**I let that email account expire when renewal came up when the provider for thunderbird jacked the price up. I don't know if I ever provided you with a new username linked to an diff email account.*Anyway, I just tried to login to that account, and got a suspicious activity warning with telephone *s.**I downloaded and suscribed to a seperate mobile android version. That account is attached to *****@***.com.****-***-**** is the cell.*But, if I don't need two seperate accounts, I don't want to pay for two.*I have two mobile devices and a laptop. If I can kill one of the accounts and cover the three devices, that's what I want. Please advise.*Lawrence P Strohmeyer***So, I bought a mobile app version seperately
GetHuman1615570 did not yet indicate what Bitdefender should do to make this right.
I have an issue with Bitdefender too
How GetHuman1615570 fixed the problem
We are waiting for GetHuman1615570 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.