This is the first time I'm using a Bitcoin ATM and use this cell phone. The Bitcoin A...

GetHuman-dansweba's customer service issue with BitPay from March 2021

Help with my BitPay issue
The issue in GetHuman-dansweba's own words
Put in a complaint about customer service. ... This is the first time I'm using a Bitcoin ATM and use this cell phone. The Bitcoin ATM sent a number to my Cell Phone which they call SMS. I had no idea they do this and never heard of SMS being referred to as a text message. Also I'm using a cheap dedicated cell phone for these transactions (because every blog tells me to do that). And therefore I'm wasn't checking text messages, I buy the phone to use for Bitcoin ATM no make phone calls. **So you want my solution to the problem to share with the rest of us - as I was asked. You find out who read my question and didn't know from the way it was worded that I am a new to this process. And than you look at their answer and see they didn't even try to go through the steps and find out what question was be asked. So what I am asking is that you go to their boss and say this person want to put in a complaint about the person answering this question. Can you do that for me Please? **I download bitpay from google play store. I want to use it on a bitcoin ATM but it's asking for a my QR code and telling me to put in a one time password word. How does this work? Please help me with this.
This basics of dealing with the public.
Be this problem to the higher ups.
The question why am I not a customer any more after getting treated like this.
Yes, I using a different software because of the way I was treated.
How GetHuman-dansweba fixed the problem

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BitPay

Bitpay
Customer service issue
Reported by GetHuman-dansweba
Mar 22nd, 2021 - 2 months ago
Fixed
Seen by 8 customers so far
Similar issue to 79 others
0 customers following this
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Timeline

GetHuman-dansweba started working on this issue
Mar 22nd 7:54pm
GetHuman-dansweba confirmed the issue is fixed. Hooray!
Mar 23rd 6:14am

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