so I just went to make a purchase and AFTER getting a email about how to apply my $** i...

GetHuman2464930's customer service issue with Birchbox from March 2019

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The issue in GetHuman2464930's own words
so I just went to make a purchase and AFTER getting a email about how to apply my $** in points off my order IT NEVER gave me a promt to this has me so upset im almost crying I didn't put in my card information so I didn't know it was just going to order since im on file for the monthly subscription boxes this is the first and last time ill be making a purchase UNLESS you can make this right I almost want to just cancel the order and get it else where im so upset :( and now im not going to hear from anyone for days now im sure I just called a support number off the internet and you don't have direct one on one support or a live chat if you want me to keep this order APPLY MY POINTS ive had and have been waiting to use and my code MULTI** (**%off entire order) and for this issue give me the same I have in points off additionally and ill make the purchase otherwise let me know what can be done I do want all * items but with my savings ive waited to use I normally order from Ulta and Sephora but decided to try it from you for the first time and hopefully it wont be my last XO
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Customer service issue
Reported by GetHuman2464930
Mar 12th, 2019 - 5 mons ago
I have an issue with Birchbox too
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Seen by 2 customers so far
Similar issue to 4443 others
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GetHuman2464930 started working on this issue
Mar 12th 9:35pm