I want them to notice and not be ignored.

GetHuman2221951's customer service issue with Birchbox from February 2019

23 views
 | 
4196 similar
 | 
1 following
Help with my Birchbox issue
First: share to improve GetHuman2221951's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Birchbox help.
The issue in GetHuman2221951's own words
Wanting a response seems rather difficult to get one. ... I haven't received my birchbox order with my free eyeshadow palette this order number is: ************I also haven't received my John Masters Organics from my order: ********** I have two separate order issues and also a complaint case open with Resolver due to lack of contact.
Money has been sent to them and I've not received anything.
I want what I paid for and my free items.
This is not applicable I've spent money and not received my purchase.
I've tried a lot of things to try to resolve this.
I have an issue with Birchbox too
How GetHuman2221951 fixed the problem
We are waiting for GetHuman2221951 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2221951 fixes it.
This email address isn't valid

Birchbox

I've contacted on various platforms.
Customer service issue
Reported by GetHuman2221951
Feb 16th, 2019 - 8 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 23 customers so far
Similar issue to 4196 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman2221951 started working on this issue
Feb 16th 3:59pm