I placed * orders the other night:********** $**.************ $**.************ $**.***T...

GetHuman-flourpow's customer service issue with Birchbox from February 2019

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Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-flourpow will need to dig through the advice provided by Birchbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-flourpow can let us know if they help or not.
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Name, Order number, Billing address, and Email address on the account
The issue in GetHuman-flourpow's own words
I placed * orders the other night:********** $**.************ $**.************ $**.***They were to * different people so I had to do them separate. I received a discount and free shipping on one but not the other two. I placed the other orders because of shipping date reasons I needed to get it done and I could not call you. I am very unhappy about this, because my screen stated "free shipping over $**" but I could not get it to give me that on the *nd and *rd order. I also feel I should receive the same discount on the other two as the first. I at first tried to put all * on one order and it discounted me then. But again I couldn't place the order that way to get the boxes to be able to be addressed to * different people with gift cards too. I would appreciate a reply as to what resolution you could offer me.*Thank you!*Deanna Manderfield****.***.****

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Customer service issue
Reported by GetHuman-flourpow
Feb 12th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 4158 others
0 customers following this


GetHuman-flourpow started working on this issue
Feb 12th, 2019 10:56pm

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