I ordered the nighttime necessities kit , in the kit the *Este’e lauder advanced nigh...

GetHuman-franfrit's customer service issue with Birchbox from January 2019

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The issue in GetHuman-franfrit's own words
I ordered the nighttime necessities kit , in the kit the *Este’e lauder advanced night repair eye serum synchronized complex *** full size, was missing. It was not in the kit. I bought this kit for a birthday gift, and because in the kit they include a card that tells you about each product, the este’e lauder was missing so it would of been inappropriate to give a gift that was missing a product.
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Birchbox

Customer service issue
Reported by GetHuman-franfrit
Jan 8th, 2019 - a mon ago
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GetHuman-franfrit started working on this issue
Jan 8th 4:41pm