On December * **** I signed up my family to receive a Birchbox *Six Months subscription...

GetHuman1700281's customer service issue with Birchbox from December 2018

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The issue in GetHuman1700281's own words
On December * **** I signed up my family to receive a Birchbox *Six Months subscription:*Andria Mathews*Tyler Mathews*Emily Mathews *Ending May * *****One year subscription:*Briana Mathews*Ending November *****I just found out you have been billing me for a birchbox from December **** thru November * **** sent to *this address.*Briana Mathews**** South Ave Apt ***B*Springfield, MO *****-*****United States*My daughter moved from that address January *****so for two years you've been sending a birchbox to the wrong address. *If I didn't cancel my credit card you would have continued billing me forever. That is a scam! I would like a refund of $***.** (Three year subscription). I'm very disappointed in your business tactics and customer service. You make it next to impossible to cancel a subscription!!
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Customer service issue
Reported by GetHuman1700281
Dec 6th, 2018 - a mon ago
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GetHuman1700281 started working on this issue
Dec 6th, 2018 5:10am