I started a birchbox subscription on November **th, my box was supposed to be delivered...

GetHuman1687449's customer service issue with Birchbox from December 2018

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The issue in GetHuman1687449's own words
I started a birchbox subscription on November **th, my box was supposed to be delivered within * to ** business days and I STILL have not received my box?? My tracking number is ********* and when trying to track my box it says it's still processing? I already cancelled my subscription due to all of these complications but the money for the November box was taken out of my account and I need to receive it.
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Birchbox

Customer service issue
Reported by GetHuman1687449
Dec 4th, 2018 - 2 mons ago
I have an issue with Birchbox too
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Seen by 4 customers so far
Similar issue to 3050 others
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Timeline
GetHuman1687449 started working on this issue
Dec 4th, 2018 3:27pm