I have tried to cancel my boxes on numerous occasions. I even took my credit card off t...

GetHuman-seebeck's customer service issue with Birchbox from December 2018

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Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-seebeck will want to follow the link below to head to their help center. We will check on GetHuman-seebeck later to make sure it's all set or try to help escalate.
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The issue in GetHuman-seebeck's own words
I have tried to cancel my boxes on numerous occasions. I even took my credit card off the site so My card could not be charged. Birch box has now taken over *** out of my account and I cant bet in touch withe them to get the money back. I will bounce my house payment if that money is not put back in the account today. The fact that there is no number on the site so a costumer can get in touch about an issue is a problem. I am about ready to contact the better business bureau as well as my lawyer. The sight says you can cancel at anytime but makes it impossible to do so. I need my money back TODAY!!!!!
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Birchbox

Customer service issue
Reported by GetHuman-seebeck
Dec 3rd, 2018 - a mon ago
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Timeline
GetHuman-seebeck started working on this issue
Dec 3rd, 2018 3:19pm