Hi, I tried to order a Christmas present last night and it kept coming up as an error a...

GetHuman-empalmer's customer service issue with Birchbox from November 2018

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The issue in GetHuman-empalmer's own words
Hi, I tried to order a Christmas present last night and it kept coming up as an error and that it wasn't working, so i decided to try again today and it successfully worked today at around *pm. I just checked my email and have just realised that the transaction that was initially coming up as an error last night went through, and i now have two of the exact same order coming through. is it possible to cancel one of the orders before I am charged or they are shipped?*Thanks, Edel
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Birchbox

Customer service issue
Reported by GetHuman-empalmer
Nov 26th, 2018 - 10 mons ago
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GetHuman-empalmer started working on this issue
Nov 26th, 2018 8:11pm