I made a payment to purchase the * boxes for £* deal on the **th (last monday) I would...

GetHuman1626428's customer service issue with Birchbox from November 2018

2837 similar
0 following
Help with my Birchbox issue
First: share to improve GetHuman1626428's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1626428's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1626428 will want to follow the link below to head to their help center. We will check on GetHuman1626428 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1626428 may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman1626428's own words
I made a payment to purchase the * boxes for £* deal on the **th (last monday) I would have used one of * emails to create this account however I’m not able to log in but the payment was successfully taken from my bank account. Could you please advise when I should expect to receive the boxes also how I could access my account when either emails aren’t working! K*****@***.com OR *****@***.com
GetHuman1626428 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman1626428 fixed the problem
We are waiting for GetHuman1626428 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1626428 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1626428
Nov 26th, 2018 - 10 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 2837 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1626428 started working on this issue
Nov 26th, 2018 1:02pm