I am writing regarding my sister in law Gayle Beaney (Clower) who passed away on Octobe...

GetHuman1523305's customer service issue with Birchbox from November 2018

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GetHuman1523305's next move: find and follow the right step-by-step guide.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1523305 will need to dig through the advice provided by Birchbox, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1523305 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Birchbox has better answers for you: Birchbox Help Center
Before contacting them, items GetHuman1523305 may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman1523305's own words
I am writing regarding my sister in law Gayle Beaney (Clower) who passed away on October **, ****. I am working with brother to help cancel subscriptions that are arriving at the house. He does not know what type of plan she has with you or which credit card is being used to pay it. Please CANCEL this subscription immediately and refund the account any charges that due. The information on the box he received has Gayle Beaney *** Peach Road Marlton, NJ *****. (their home address) Tracking* on that package was **********************..sku* ***** Order id ********* LIPD ***************. We do not know her account* or which email she used with your company. Please let me know if any other information is needed. Sincerely Carol Clower

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Birchbox

Customer service issue
Reported by GetHuman1523305
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 108 customers so far
Similar issue to 2555 others
0 customers following this

Timeline

GetHuman1523305 started working on this issue
Nov 8th, 2018 2:33pm

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