Received first box. Very underwhelmed. It contained eyeliner, BB cream, Pink clay mask...

GetHuman-ladyclif's customer service issue with Birchbox from October 2018

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The issue in GetHuman-ladyclif's own words
Received first box. Very underwhelmed. It contained eyeliner, BB cream, Pink clay mask (perhaps you could've found an even smaller sample. Ridiculous), oribe finishing spray- I don't use hairspray, BB Go Big Thickening styler (again, don't use gels, mousses, sprays). So the two largest items I'll never use. The most interesting which is the mask, is too small to even get a full use out of it. I don't wear eye makep. Don't even know what BB cream is. Very disappointing.*Felicia Giordano
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Customer service issue
Reported by GetHuman-ladyclif
Oct 19th, 2018 - 3 mons ago
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GetHuman-ladyclif started working on this issue
Oct 19th, 2018 7:05pm