I moved from my old apartment last month and I forgot to contact your company to update...

GetHuman1363779's customer service issue with Birchbox from October 2018

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GetHuman1363779's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1363779 will want to follow the link below to head to their help center. We will check on GetHuman1363779 later to make sure it's all set or try to help escalate.
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Name, Order number, Billing address, and Email address on the account
The issue in GetHuman1363779's own words
I moved from my old apartment last month and I forgot to contact your company to update my new address. I am sure my box for October went to the old address and I have not received it. Please change the address on my account and let me know what I can do about getting my October box. My old address is *** **th St Apt **, Greeley, Colorado *****. My new address is **** **th Ave, Greeley Colorado, *****.
GetHuman1363779 did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman1363779
Oct 17th, 2018 - a mon ago
I have an issue with Birchbox too
Not resolved
Seen by 4 customers so far
Similar issue to 2207 others
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Timeline
GetHuman1363779 started working on this issue
Oct 17th 3:02pm