I was given a perfume sample for this month but the perfume sample was not in the paper...

GetHuman-slgraml's customer service issue with Birchbox from October 2018

Help with my Birchbox issue
The issue in GetHuman-slgraml's own words
I was given a perfume sample for this month but the perfume sample was not in the paper that arrived in my box. I want a new sample and not perfume
GetHuman-slgraml did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman-slgraml fixed the problem
We are waiting for GetHuman-slgraml to fix the problem and share the solution with the rest of us customers.
Please help with my Birchbox issue
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid

Birchbox

Customer service issue
Reported by GetHuman-slgraml
Oct 12th, 2018 - 6d ago
I have an issue with Birchbox too
Fixed
Seen by 4 customers so far
Similar issue to 2111 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman-slgraml started working on this issue
Oct 12th 9:40pm
GetHuman-slgraml indicated the issue is not fixed yet.
Oct 14th 1:50pm