I want both of my accounts with birch box cancelled. I have two under Devra Stalker one...

GetHuman-destalke's customer service issue with Birchbox from September 2018

1 view
 | 
1695 similar
 | 
0 following
Help with my Birchbox issue
First: share to improve GetHuman-destalke's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-destalke's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-destalke will want to follow the link below to head to their help center. We will check on GetHuman-destalke later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-destalke may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman-destalke's own words
I want both of my accounts with birch box cancelled. I have two under Devra Stalker one is shipped to my home address **** Willow Brook Lane sauquoit, NY *****... The other is shipped to Ryan Stalker at ** Wendell st. Portland Maine *****... I went online andd I thought I cancelled both of the autoships. I was billed again for one in September. If this happens again, I will dispute the charges with the bank.
GetHuman-destalke did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman-destalke fixed the problem
We are waiting for GetHuman-destalke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-destalke fixes it.
This email address isn't valid

Birchbox

Customer service issue
Reported by GetHuman-destalke
Sep 18th, 2018 - 6 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 1 customer so far
Similar issue to 1695 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-destalke started working on this issue
Sep 18th, 2018 5:21pm