For the last couple of months I have not received my box. I am paying for them but not...

GetHuman-portiama's customer service issue with Birchbox from June 2018

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Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-portiama will want to follow the link below to head to their help center. We will check on GetHuman-portiama later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-portiama's own words:
For the last couple of months I have not received my box. I am paying for them but not receiving them. I changed my address and last name like I need to make sure I received my box so but they keep getting sent back to you guys. So I want my money back and I'm going to cancel my subscription!
I trust that Birchbox will make this right and come up with a resolution that is fair.
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Birchbox

Customer service issue
Reported by GetHuman-portiama
Jun 26th, 2018 - 2 mons ago
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Timeline
GetHuman-portiama started working on this issue
Jun 26th 1:30am