I received the email for getting a free box with the box that I purchased to sign up fo...

GetHuman818910's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
Before contacting them, items GetHuman818910 may need:
Name, Order number, Billing address, and Email address on the account
GetHuman818910's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman818910 will want to follow the link below to head to their help center. We will check on GetHuman818910 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman818910's own words:
I received the email for getting a free box with the box that I purchased to sign up for three months I need someone to call me back because I do not know how to do this on my own I phone number is ***-***-****
I trust that Birchbox will make this right and come up with a resolution that is fair.
Help with my Birchbox issue
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Birchbox

Customer service issue
Reported by GetHuman818910
Jun 25th, 2018 - 2 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 3 customers so far
Similar issue to 773 others
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Timeline
GetHuman818910 started working on this issue
Jun 25th 5:14pm