Please cancel my renewal...I sent messages months ago to have this done and I was just...

GetHuman-knkclan's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
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Name, Order number, Billing address, and Email address on the account
GetHuman-knkclan's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-knkclan will want to follow the link below to head to their help center. We will check on GetHuman-knkclan later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-knkclan's own words:
Please cancel my renewal...I sent messages months ago to have this done and I was just charged $***.** for a yearly subscription that I requested to NOT HAVE...PLEASE credit my visa for the amount of $***.*...*Kristine Bowie****** Rd **.**DOLORES Colorado ******K*****@***.com
I trust that Birchbox will make this right and come up with a resolution that is fair.
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Birchbox

Customer service issue
Reported by GetHuman-knkclan
Jun 25th, 2018 - 2 mons ago
I have an issue with Birchbox too
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Seen by 3 customers so far
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GetHuman-knkclan started working on this issue
Jun 25th 8:02pm