Please cancel my renewal...I sent messages months ago to have this done and I was just...
GetHuman-knkclan's customer service issue with Birchbox from June 2018
Help with my Birchbox issue
First: share to improve GetHuman-knkclan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-knkclan's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-knkclan will want to follow the link below to head to their help center. We will check on GetHuman-knkclan later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-knkclan may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman-knkclan's own words
Please cancel my renewal...I sent messages months ago to have this done and I was just charged $***.** for a yearly subscription that I requested to NOT HAVE...PLEASE credit my visa for the amount of $***.*...*Kristine Bowie****** Rd **.**DOLORES Colorado ******K*****@***.com
GetHuman-knkclan did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman-knkclan fixed the problem
We are waiting for GetHuman-knkclan to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.