I need to cancel my subscription due to financial hardship. However my email has change...

GetHuman815581's customer service issue with Birchbox from June 2018

Help with my Birchbox issue
The issue in GetHuman815581's own words
I need to cancel my subscription due to financial hardship. However my email has changed and I forgot my password
GetHuman815581 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
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Birchbox

Customer service issue
Reported by GetHuman815581
Jun 24th, 2018 - 4 mons ago
I have an issue with Birchbox too
Fixed
Seen by 4 customers so far
Similar issue to 765 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman815581 started working on this issue
Jun 24th 2:13pm
GetHuman815581 indicated the issue is not fixed yet.
Jun 25th 4:34pm
GetHuman815581 indicated the issue is not fixed yet.
Jun 25th 4:36pm