I signed up because I was supposed to get a free box in May. I SPECIFICLY said NO DRY S...

GetHuman-jillcoma's customer service issue with Birchbox from June 2018

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The issue in GetHuman-jillcoma's own words
I signed up because I was supposed to get a free box in May. I SPECIFICLY said NO DRY SHAMPOO. I cannot use it. *THERE WAS SOME IN MY BOX I STOPPED MY SUBSCRIPTION*I also never got my free box. Today I received June's box*and a seperate box with only a can of dry shampoo. Is THIS A JOKE? It breaks oit my scalp. Please refund my **.** for June's box, send my free box. STOP MY SUBSCRIPTION!!*JillaineComardo*JillC*****@***.com
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Birchbox

Customer service issue
Reported by GetHuman-jillcoma
Jun 13th, 2018 - 9 mons ago
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GetHuman-jillcoma started working on this issue
Jun 13th, 2018 11:30pm