I have a ** month subscription which gives me one birchbox a month with many different...

GetHuman755823's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
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Name, Order number, Billing address, and Email address on the account
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Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman755823's own words
I have a ** month subscription which gives me one birchbox a month with many different sample in it. I never received my May birchbox. I bevileve it was sent to my old apartment. However, this shouldn't have happened because I made sure to change my default address in April on your site. I would like a replacement birchbox for the May one. However, if this is not possible I would like refund for that birchbox.
GetHuman755823 did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman755823
Jun 6th, 2018 - a yr ago
I have an issue with Birchbox too
Not resolved
Seen by 1 customer so far
Similar issue to 208 others
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Timeline
GetHuman755823 started working on this issue
Jun 6th, 2018 1:27pm