I haven't received Mays box. I sent an Email but with zero response.

GetHuman755119's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
GetHuman755119's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman755119 will want to follow the link below to head to their help center. We will check on GetHuman755119 later to make sure it's all set or try to help escalate.
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue and preferred resolution, in GetHuman755119's own words:
The problem I ran into: I haven't received Mays box. I sent an Email but with zero response.
I trust that Birchbox will make this right and come up with a resolution that is fair.
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Birchbox

Customer service issue
Reported by GetHuman755119
Jun 6th, 2018 - 2 mons ago
I have an issue with Birchbox too
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Seen by 2 customers so far
Similar issue to 690 others
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Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman755119 started working on this issue
Jun 6th 4:18am