Having trouble placing an order

GetHuman-nancycap's customer service issue with Birchbox from June 2018

Help with my Birchbox issue
Tip from another customer
Your order placed should come with an email or receipt that has a tracking number. You can use the tracking number to find your order and see when it is ready.
The issue in GetHuman-nancycap's own words
The problem: Having trouble placing an order
GetHuman-nancycap did not yet indicate what Birchbox should do to make this right.
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How GetHuman-nancycap fixed the problem
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Birchbox

Customer service issue
Reported by GetHuman-nancycap
Jun 4th, 2018 - 6 mons ago
I have an issue with Birchbox too
Fixed
Seen by 2 customers so far
Similar issue to 11 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman-nancycap started working on this issue
Jun 4th 10:09pm
GetHuman-nancycap indicated the issue is not fixed yet.
Jun 5th 12:48pm