I got charged twice without my consent. I have tried Birchbox last year and I since can...

GetHuman-olivierr's customer service issue with Birchbox from June 2018

2 views
 | 
65 similar
 | 
0 following
Help with my Birchbox issue
Before contacting them, items GetHuman-olivierr may need:
Name, Order number, Billing address, and Email address on the account
GetHuman-olivierr's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-olivierr will want to follow the link below to head to their help center. We will check on GetHuman-olivierr later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-olivierr's own words:
I got charged twice without my consent. I have tried Birchbox last year and I since cancelled my subscription but got charged on May and June without my permission. Please give me my refund now!
I trust that Birchbox will make this right and come up with a resolution that is fair.
Help with my Birchbox issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman-olivierr fixes it.
This email address isn't valid

Birchbox

Customer service issue
Reported by GetHuman-olivierr
Jun 4th, 2018 - 16d ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 65 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-olivierr started working on this issue
Jun 4th 8:46pm