I received an email saying my order my add on order was going to be sent ... all in one...

GetHuman-wiersk's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
Before contacting them, items GetHuman-wiersk may need:
Name, Order number, Billing address, and Email address on the account
GetHuman-wiersk's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wiersk will want to follow the link below to head to their help center. We will check on GetHuman-wiersk later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-wiersk's own words:
I received an email saying my order my add on order was going to be sent ... all in one milk ...*I already received my order I did not order another supply of that so I’m hoping you can cancel it because I don’t want to pay for another order please contact me at ***-***-**** or my email listed below
I trust that Birchbox will make this right and come up with a resolution that is fair.
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Birchbox

Customer service issue
Reported by GetHuman-wiersk
Jun 2nd, 2018 - 19d ago
I have an issue with Birchbox too
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Seen by 3 customers so far
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Timeline
GetHuman-wiersk started working on this issue
Jun 2nd 2:57pm