I never got my May box and was charged

GetHuman-ireneose's customer service issue with Birchbox from June 2018

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Help with my Birchbox issue
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Name, Order number, Billing address, and Email address on the account
GetHuman-ireneose's next move: go to the Birchbox help center.
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The issue and preferred resolution, in GetHuman-ireneose's own words:
The problem I ran into: I never got my May box and was charged
I trust that Birchbox will make this right and come up with a resolution that is fair.
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Birchbox

Customer service issue
Reported by GetHuman-ireneose
Jun 1st, 2018 - 2 mons ago
I have an issue with Birchbox too
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Seen by 3 customers so far
Similar issue to 80 others
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Timeline
GetHuman-ireneose started working on this issue
Jun 1st 5:49pm