I didn’t order anything from you company and my bank account was charged *** dollars

GetHuman738653's customer service issue with Birchbox from June 2018

2 views
 | 
89 similar
 | 
0 following
Help with my Birchbox issue
First: share to improve GetHuman738653's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman738653's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman738653 will want to follow the link below to head to their help center. We will check on GetHuman738653 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman738653 may need:
Name, Order number, Billing address, and Email address on the account
The issue in GetHuman738653's own words
The problem: I didn’t order anything from you company and my bank account was charged *** dollars
GetHuman738653 did not yet indicate what Birchbox should do to make this right.
I have an issue with Birchbox too
How GetHuman738653 fixed the problem
We are waiting for GetHuman738653 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid
Follow this issue
See how GetHuman738653 fixes it.
This email address isn't valid

Birchbox

Customer service issue
Reported by GetHuman738653
Jun 1st, 2018 - 5 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 2 customers so far
Similar issue to 89 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman738653 started working on this issue
Jun 1st 3:21pm