My card was stolen and it has been canceled for a while you ended up with drawing from...

GetHuman717280's customer service issue with Birchbox from May 2018

Help with my Birchbox issue
The issue in GetHuman717280's own words
My card was stolen and it has been canceled for a while you ended up with drawing from my account I'm not sure how in the month of May.*I need a $** put back then please cancel subscription.**Due to the fact that the card was stolen I would have assumed the cancellation would be automatic.*My number is ***-***-**** please contact me.*No box has arrived and the website says processing.****I would prefer a phone call versus email so I know the situation was handled properly.**Marisol Torres
GetHuman717280 did not yet indicate what Birchbox should do to make this right.
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Birchbox

Customer service issue
Reported by GetHuman717280
May 25th, 2018 - 6 mons ago
I have an issue with Birchbox too
Fixed
Seen by 6 customers so far
Similar issue to 502 others
0 customers following this
Items needed
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Timeline
GetHuman717280 started working on this issue
May 25th 12:40pm
GetHuman717280 indicated the issue is not fixed yet.
May 26th 5:28pm
GetHuman717280 indicated the issue is not fixed yet.
May 26th 5:29pm
GetHuman717280 indicated the issue is not fixed yet.
May 26th 5:30pm