I tried to sign in and it said my p***word was wrong so I’m trying to reset it and I’m...

GetHuman618793's Cancel or change account issue with Birchbox from April 2018

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Before contacting them, items GetHuman618793 may need:
Name, Order number, Billing address, and Email address on the account
GetHuman618793's next move: go to the Birchbox help center.
Birchbox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman618793 will want to follow the link below to head to their help center. We will check on GetHuman618793 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman618793's own words:
I was trying to cancel my subription ... I tried to sign in and it said my p***word was wrong so I’m trying to reset it and I’m not getting an email being sent through and my email is correct
I can’t cancel my subscription and I need to
To cancel my subscription
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Birchbox

The Birchbox website
Cancel or change account issue
Reported by GetHuman618793
Apr 22nd, 2018 - 3 mons ago
I have an issue with Birchbox too
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Seen by 2 customers so far
Similar issue to 948 others
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Timeline
GetHuman618793 started working on this issue
Apr 22nd 8:42am