I didn’t realize the Laura Geller fortifying lashes primer was not the one I was purcha...

GetHuman609889's Order issue with Birchbox from April 2018

Help with my Birchbox issue
The issue in GetHuman609889's own words
Purchase a mascara primer I’d received as a sample ... I didn’t realize the Laura Geller fortifying lashes primer was not the one I was purchasing
I did not like the sample of the Marcelle Ultimate volume Nano
To return and*or purchase the Laura Geller Fortifying Lashes Primer
I have an issue with Birchbox too
How GetHuman609889 fixed the problem
We are waiting for GetHuman609889 to fix the problem and share the solution with the rest of us customers.
Please help with my Birchbox issue
Do you have a customer issue as well?
We can help you get Birchbox's attention and get better help faster. Tap below to get started.
Having Birchbox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Birchbox email you?
This email address isn't valid

Birchbox

Cell phone **********
Order issue
Reported by GetHuman609889
Apr 18th, 2018 - 5 mons ago
I have an issue with Birchbox too
Not resolved
Seen by 4 customers so far
Similar issue to 1769 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account
Timeline
GetHuman609889 started working on this issue
Apr 18th 11:17pm
GetHuman609889 indicated the issue is not fixed yet.
Apr 20th 12:22pm
GetHuman609889 indicated the issue is not fixed yet.
Apr 23rd 3:59pm